Who Can Play The Spinner?

The Spinner is open to play for anyone who currently resides in the United Kingdom and is at least 18 years old.

How Can The Spinner Be Free To Play?

Income is made via advertisements on the website, which is produced by the number of site visitors every day. Prize money is then allocated each month into the overall Jackpot amount. Additional prizes are provided by individual sponsors themselves.

How Do I Know The Game Is Random?

The Spinner mechanism is programmed to produce a random number each and every time it is activated. There is no way of manipulating the game so it generates a ‘losing’ or ‘winning’ number. The only aspect that can be controlled are the overall odds.

What Are The Odds Of Winning The Jackpot?

This is determined by the maximum number of The Spinner game. If the maximum number is 150, then the odds of winning will be 1 in 151 (including the number 000). The maximum number may be altered at any time, but we’ll inform all players about this beforehand.

I’ve Been Playing For Ages And Still Not Won!

Due to the way The Spinner is set up, there’s no guarantee you’ll win – even if you play every day for a year. On the other hand, you may get lucky and win on your very first spin or twice in the same week… it’s all about the random nature of the game.

How Do I Get Paid The Jackpot?

You must have a valid PayPal account for us to pay out the jackpot cash prize. No alternative payment method can be offered unfortunately. Secondary prizes will be delivered to your home address or registered email inbox.



Can I Win The Jackpot and a Prize?

If you select a number the same as one our prize giveaway numbers – and that’s where The Spinner lands – you’ll win both the Jackpot AND the secondary prize.

Why Has The Jackpot Decreased?

When the Jackpot has been won by any of our players, the prize fund will drop back down to the default amount before beginning its rise up again.

Why Would I ‘Save’ My Spin?

You may choose to ‘Save’ if you feel the Jackpot isn’t currently at a desirable amount. Alternatively, you may be more interested in a prize due to be given away at a later date – therefore saving up your spins tactically.

Where’s My Next Spin?

If you’re on the site just after 5am or 5pm when your next spin is due to be awarded, please just refresh the page and your ‘Current Spin’ balance will be updated.

I Can’t Save Any More Spins. Why Not?

The maximum number of Spins that can be saved is twenty (20). If you reach this amount, you will need to play your ‘current spin’ so it’s not lost for good.

Where Did My Spin Go?

One spin is awarded at 5am and another at 5pm. If you don’t log into your account and either ‘Play’ or ‘Save’ your spin within the allocated 12-hour period, it will be gone for good.

What If I Don’t Use My Spin?

Not using a Spin doesn’t invalidate future Spins being credited. One Spin will be allocated every day at 5am and 5pm regardless of whether previous Spins have been played or missed.

The Game Froze Whilst I Was Playing!

If you encounter an error message on-screen whilst playing The Spinner, please refresh the page and play your Spin again. Don’t worry, you won’t have lost a valid Spin because of this.



How Do I Claim The Jackpot?

If you win the Jackpot, you’ll be sent confirmation to your registered email address. You must reply to this email within 7 days confirming your PayPal details. Payment will be sent within 48-hours of your reply – although we’ll aim for a lot sooner 🙂

How Do I Claim a Prize?

Likewise, if you win a secondary prize, you’ll also receive a confirmation email with more information on how to claim. These prizes could be in the form of a physical gift, an online gift voucher or a ticket into a prize draw raffle.

Will My Name Be Published If I Win?

In our email sent to winning players, we’ll ask if you would like to have your name published on our Winners Page or remain anonymous. There’s no pressure either way!

Do I Need To Pay For Postage?

If the prize is a physical gift, we will be in touch via email and arrange delivery of your gift. Don’t worry, we will cover all postage and packaging costs to any UK address.



Can I Win More Than Once?

Yes! Because The Spinner produces a number at random every time it is pressed, there’s no reason why you can’t win the Jackpot or other prizes multiple times. So keep coming back and trying your luck even if you’ve already hit a winning number!

Can I Play The Spinner With Multiple Accounts?

Nope. This is strictly forbidden and any person who attempts to register more than one email on The Spinner will have all accounts removed and also be blocked from registering again in the future.

What If I Win a Prize And Don’t Want It?

If you win a prize and it’s not to your liking, there’s no obligation for you to take it. Please respond to our email accordingly and we’ll ensure nothing is sent out if this is your preference. Unfortunately, no cash alternative can be offered.

What Happens If Multiple Players Win At The Same Time?

In the event two players win the Jackpot within seconds of each other, the player who pressed the Spin button first will take the jackpot as displayed on-screen. The other player will be awarded the default starting amount. If you would like to dispute a result, please contact us for clarification.

How Do I Get More Spins?

Players are restricted to 2 spins per day; one being awarded at 5am and the next at 5pm. However, we’ll credit you additional Spins should The Spinner land between 001 and 005. (And keep an eye out for more ways to earn extra Spins in the near future too!)

How Do I Advertise On The Spinner?

Please head to our Contact section and send us a message. A member of the team will be in touch as soon as possible.

Will I Get Spam Emails?

The Spinner will contact you occasionally via email regarding up and coming prize draws, of which you can unsubscribe at any time. As a registered data controller with the ICO (Ref: ZB034418), we will never pass on your email address and personal details to a third-party company.

Is The Spinner a Form Of Gambling?

Because The Spinner is free-to-play without any cost to claim a prize, the website is not considered a form of gambling and therefore does not fall under jurisdiction of the UK Gambling Commission (UKGC). However, we would still like to present a push towards GamCare if you feel help is needed in this regard.


How Do I Delete My Account?

Please send an email to info@thespinner.co.uk and your account will be deleted within 48-hours of email receipt. However, please be aware that your account can not be reopened from the same email address.